About this role

Key Responsibilities :

 Follow up on leads through company databases, references, digital enquiries, and other sources.

 Understand clients' requirements, preferences, budget, and project timelines.

 Conduct client meetings and site visits to understand project requirements..

 Coordinate with the Design, Site Execution, and Operations teams to ensure smooth project progression.

 Prepare and share quotations and proposals with clients in coordination with the relevant teams.

 Negotiate with clients and convert qualified leads into confirmed projects.  Maintain regular follow-ups with prospective and existing clients until closure.

 Build and maintain strong relationships with clients to generate repeat business and referrals.

 Maintain accurate records of leads, follow-ups, meetings, quotations, and sales closures in the CRM.

 Achieve assigned monthly and quarterly sales targets.

 Stay updated on interior design trends, materials, pricing, and market competition.

 Handle client queries professionally and ensure a positive customer experience throughout the sales process.

 Coordinate with the internal team during project handover from sales to design/execution.

Key Performance Indicators (KPIs) :

 Monthly and quarterly sales achievement.

 Lead-to-site-visit conversion.

 Site-visit-to-quotation conversion.

 Quotation-to-project closure ratio.

 Revenue generated and project value achieved.

 Timely follow-up and updates.

 Customer satisfaction and referral generation